Troubleshooting Common Issues

PDF Export Blank Pages: For documents over 50 pages, clear browser cache and retry (fix deployed March 28th). Webhook Not Received: 1) Endpoint must return HTTP 200 within 10s 2) Check URL in Settings 3) Check delivery log 4) Whitelist IPs 89.167.24.0/24, 65.21.180.0/24. 502 Errors: Implement retry with exponential backoff (3 retries from 1s). Check status.bluenotelogic.com. Password Reset Email Missing: Whitelist mail.bluenotelogic.com, check spam. Contact support for manual reset. Slow Analysis: 1-10 pages 5-15s, 10-50 pages 30-90s, 50+ pages 2-5min.